Launchpads

Created: Modified: Documentation

Automatic Upgrades

Console Admins can enable (or disable) automatic upgrades for registered Launchpads. By default, your organization will have automatic upgrades enabled, keeping all of your Launchpads up-to-date as releases are made available.

When this setting is enabled, even offline Launchpads will be upgraded automatically to the latest version of GroundControl once they’re connected and running.

Many organizations may wish to disable this setting for production use. This allows you to more carefully manage your workstations, and test new Launchpad releases. You may update one or more Launchpads manually using the Launchpads List or Launchpad Detail pages.

Smart Hub Features

This setting allows for your Launchpad to display USB port number, charging rate, and control status LEDs on supported hardware. You can find more more information regarding this in About Smart Hub Services.

Device Passcode Management

Apple devices will not fully connect to GroundControl when they are locked with a passcode. GroundControl has a critical feature to clear passcodes — using MDM commands — when devices are not pairing.

  • The dialog will list any MDM Server you have configured with API integration. Check the server(s) that will be used for your device enrollment.
  • GroundControl will clear passcodes only from devices managed by GroundControl. Those are devices with a device status of Active or Retired.
  • Whether the server sends a clear passcode command or not, the Launchpad will attempt to pair with devices for up to 5 minutes.
  • If still unpaired after 5 minutes, GroundControl may automate force recovery — erasing and updating devices. This is helpful for WiFi-only devices that are password-locked and have not been unlocked since their last reboot.
Launchpad Monitoring

Launchpad Monitoring is recommended for production Launchpads in use 24×7. For instructions on how to get started, check out the Launchpad Monitoring article.

Launchpad Display

You may customize which columns shown on the Launchpad app and the Launchpad Details page.

Custom Launchpad Options

Please contact us at support.imprivata.com for questions regarding this feature.