The Restore from Backup action allows you to upload an iOS backup created from iTunes or Configurator to GroundControl, which can be used to further customize your devices.
Please note while many settings are preserved in a backup, iOS backups are NOT exact, mirror images of an iOS device: they do not include actual applications or the iOS operating system itself. Backups may include app content and settings, but what’s backed up really depends on the specific app. We recommend testing your workflow thoroughly to confirm desired results.
GroundControl makes sure that backups are portable:
- Across device models: under most circumstances, an iPhone backup may be restored to an iPad, and vice-versa.
- Across iOS versions: An older iOS backup may be used on a device with a newer iOS version. For example a backup of an iOS 11 device may be restored to an iOS 12 device, but will fail if you try an iOS 10 device.
Backups may be restored to DEP and non-DEP devices.
DEP backups require you have uploaded GroundControl’s supervision identity into your MDM before you create the backup.
DEP backups on iOS 13 are not recommended. iOS 13 introduces new process that make it difficult to use backups while keeping the device on WiFi.
If you do want to use backups with iOS 13, note the limitations described in the table below.
|Device||Launchpad||Non-DEP||DEP iOS 12 and earlier||DEP iOS 13 and later|
|WiFi Device||Mac Launchpad with Network Tethering disabled|
|WiFi Device||Mac Launchpad with Network Tethering enabled|
|Cellular Device with active SIM||Windows|
|Cellular Device with active SIM||Mac|
Future iOS versions may further limit the use of backups.
Create a Backup
We have published instructions for creating a backup in a separate document.
Using Restore from Backup
Use the “Choose existing Backup File” radio button to select a specific backup file to use. Alternatively, you may choose the “Type a filename” option to enter the name of the backup file as text. This is useful if you wish to use attributes for intelligent workflows.
Backups display the iOS version. This helps you remember the version of the original iOS device. For example, the backup below may be used with iOS 12.1.1 and greater, including iOS 13.
To upload a new backup , click the “Upload” button. The maximum upload file size is 4 GB.
Working with encrypted backups
GroundControl detects encrypted backups when uploaded, and prompts you for a password.
- If you accidentally entered the wrong password for an encrypted backup, you’ll need to replace the backup file using the Cache tab.
- Backups added before GroundControl 4.5 can be re-uploaded if you want to capture the helpful iOS version and backup type in GroundControl.
By default, GroundControl does some cleanup on the backups you upload. We remove old WiFi networks, MDM enrollment, supervision, and Apple IDs. However, you may intend to reuse the Apple ID on all devices. In this case, chose “Preserve Apple ID” in the restore dialog.
For more information, see our instructions for using a common Apple ID across many devices.
What Settings do Backups Preserve?
|Feature||Can be restored||Notes|
|WiFi||Useful if Airplane mode is on|
|Bluetooth||May require similar devices for master & clone|
|Cellular Cellular Data|
|Notifications AMBER Alerts|
|Notifications Emergency Alerts|
|Notifications Public Safety Alerts|
|Sounds Vibrate on Ring|
|Sounds Vibrate on Silent|
|Sounds Ringer and Alerts Sound Level|
|Sounds Change with Buttons|
|Sounds Keyboard Clicks|
|Do Not Disturb Do Not Disturb|
|Do Not Disturb Scheduled|
|Do Not Disturb Activate|
|General Software Update Automatic Updates|
|General Background App Refresh|
|General Date & Time 24-Hour Time|
|General Keyboards Enable Dictation|
|Display & Brightness Auto-Lock|
|Battery Low Power Mode|
|Privacy Location Services|
|Passwords & Accounts AutoFill Passwords|
|Apple ID (iTunes Store)||GroundControl's "Backup Scrubbing" must be disabled|
|Apple ID Password||Apple ID Passwords are never preserved|
|Battery Percentage on/off|
|Raise to Wake|
|Enterprise App Trust||Useful if you don't have MDM|
|Accessibility: Large Text, Reduce Motion, Assistive Touch|
|Contacts||Contact list is preserved from master to slave|
|Apps||Apps are not stored in backups|
|iOS Version||iOS versions are not stored in backups|