Overdue Devices

Created: Checkout

Like library books, checked-out devices that aren’t returned by a certain date can become overdue, and notify you or the user that a device hasn’t been returned yet.

Enabling Overdue Devices

The control to enable this feature  is in Admin > Check Out.

Here, you can customize the time (number of hours) until devices are marked overdue. Once that countdown is up, we will set the checkout status to “Overdue”, allowing you to search for overdue devices in the Devices tab. Once the devices are returned, their status will be updated back to “Checked In”.

If you prefer to be notified, and perhaps remind the user as well, you can specificy one or more email addresses to send overdue notices, separated by commas. Attributes may be used for multiple addresses.

The feature includes a default email body and subject, but these fields are also customizable allowing you to use attributes and other important details relevant to your organization and environment.

Click Save to keep your changes, restarting the Launchpads in order for the change to take effect.

Here, you can customize the time (number of hours) until devices are marked overdue. Once that countdown is up, we will set the checkout status to “Overdue”, allowing you to search for overdue devices in the Devices tab. Once the devices are returned, their status will be updated back to Checked in.

If you prefer to be notified, and perhaps remind the user as well, you can specificy one or more email addresses to send overdue notices. Attributes may be used for multiple addresses, separated by commas.

The feature includes a default email body, but this allowing you to use attributes and other important info to your organization and environment. Click Save to keep your changes, restarting the Launchpads in order for the change to take effect.