NOTE: This topic applies to Android Workflows. For iOS Workflows, see this article. You will need to create two Workflows for Android devices: Return and Check Out. Return This Workflow locks down devices when connected. Include the following actions: Check In Device — Launches and locks the Imprivata Locker app, sets the status to “Checked In” and clears the Device User attribute. Perform … Read More

NOTE: This article applies to iOS devices. To ensure reliable check out, your devices must check in reliably. This page is intended to document Imprivata’s recommendations for a reliable check in experience. Assumptions This article assumes you are running Locker for iOS 3.6.1 or later. Imprivata no longer recommends launching com.apple.Preferences. This app triggers a bug in iOS 16.2 (apparently … Read More

NOTE: The options available for Check In Device actions depend on the platform of your devices – Android or iOS. Check In Device Actions Add New Logout Actions As apps are adding integration with Imprivata GroundControl, we allow customers to add their own custom integrations to GroundControl, so you don’t need to wait for a product update from us. In … Read More

NOTE: This article applies to iOS devices only. After you’ve set up, tested and automated your check out workflows and also validated your environment supports Password AutoFill, you’re ready to get started. Password AutoFill is available only when Admin > Check Out > Identity Provider is set to Imprivata OneSign. Configure AutoFill in GroundControl Two Factor Authentication is needed for … Read More

Mobile apps require a profile to feed usernames and passwords from Imprivata OneSign. This is similar to all other apps in the Imprivata OneSign system. Imprivata OneSign’s method for creating profiles with the Imprivata OneSign Application Profile Generator (APG) does not work for mobile apps, therefore a new method is required in order to achieve the same results. Profiles are simple … Read More

GroundControl’s Check Out feature requires customers to connect to a web service to handle the translation of badge IDs to user IDs. This article describes how to integrate with Imprivata OneSign for identity lookup. If you don’t have Imprivata OneSign, you may use a custom identity lookup service. Prerequisites Take note of the following prerequisites: You already followed the Check … Read More

Like library books, checked-out devices that aren’t returned by a certain date can become overdue, and notify you or the user that a device hasn’t been returned yet. Enable Overdue Devices To enable the Overdue Devices feature: Navigate to Admin > Check Out and turn on the Overdue Devices setting. In the Overdue Devices dialog, customize the number of hours … Read More

GroundControl usually hides devices as soon as they are unplugged. But you may wish to have an easy way to list checked out devices, in order to identify the users at any given moment. GroundControl allows the display of checked out devices in three ways: In the Admin console, within the Launchpad detail In the Launchpad display On the device … Read More

Like GroundControl, VMware Workspace ONE (formerly “AirWatch”) includes features for shared device checkout. This article explains how to link GroundControl with Workspace ONE, so that the checkout features are synchronized between the two systems. Once linked, a checkout in GroundControl — via a proximity badge tap, for example — assigns the device to the user in your MDM. This will … Read More