Recommended Settings for Clinical iPhones

Created: Knowledge Base

The standards below have been developed jointly by Voalte and GroundControl, and are strongly recommended for iPhones used in a clinical setting.

Please use the following list as a template for your configuration. You may find it useful to print the list and check off each setting for validation.

These recommendation evolve from time to time. We welcome your feedback and suggestions.

DEP Profile

GroundControl can assign the device to the DEP profile, so it does not need to be the default profile.

Authentication ON
(AirWatch) Device Ownership Type ON
(AirWatch) Device Organization Group Your preference
Profile Name GroundControl
Department Anything
Support Number Anything
Require MDM enrollment Enabled
Supervision Enabled
Lock MDM Profile Enabled
Anchor Certificate Disabled
Device pairing Enabled
Supervision Identity Certificate Upload Supervision Identity
Await Configuration Disabled
Auto Advance Setup Disabled
Setup Assistant Skip all setup screens
Account Setup Don't Skip
Account Type Administrator
Create New Admin Type No
MDM Notification Profile

There must be one, and only one, notification profile.

Voalte OneAllow Notifications ON
Show in Notification Center ON
Show in Lock Screen ON
Allow Badging ON
Allow Sound ON
Allow critical alert notifications ON
Allow CarPlay ON
Alert Style when unlocked Banner
Select group notification type Do not group
GroundControl LockerAllow Notifications ON
Show in Notification Center ON
Show in Lock Screen ON
Allow Badging ON
Allow Sound ON
Allow critical alert notifications ON
Allow CarPlay ON
Alert Style when unlocked Banner
Select group notification type Do not group
MDM Restriction Profile

Multiple Restriction profiles are permitted, and the iOS device will coalesce them into the most restrictive version.

OS Updates - Delay Updates 90 days
Allow use of camera ON
Allow FaceTime OFF
Allow passcode modification OFF
Allow Biometric ID to unlock device OFF
Allow installing public apps OFF
Allow App Store icon on Home screen OFF
Allow app removal OFF
Force limited ad tracking ON
Show user-generated content in Siri OFF
Allow manual profile installation OFF
Allow configuring Restrictions OFF
Allow Erase All Contents and Settings OFF
Allow device name modification OFF
Allow wallpaper modification OFF
Allow account modification OFF
Allow Bluetooth Settings Modification OFF
Allow system app removal OFF
Allow manual VPN creation OFF
Force Date & Time to be Set Automatically ON
Allow auto filling of passwords OFF
Allow sharing of Wi-Fi passwords OFF
Allow eSIM modification OFF
Allow personal hotspot modification OFF
Allow AirDrop OFF
Allow USB Restricted Mode OFF
Allow user to trust unmanaged enterprise apps OFF
Allow pairing with non-Configurator hosts ON
Force Wi-Fi Whitelisting ON
Master Device

Use a DEP phone with the minimum iOS version you intend to support. The phone's DEP profile must include the GroundControl supervision identity. Follow our instructions to back up your device.

SettingsAirplane Mode OFF
Wi-Fi ON
Bluetooth Your preference
Cellular Cellular Data OFF
Notifications Show Previews Always
Notifications AMBER Alerts OFF
Notifications Emergency Alerts OFF
Notifications Public Safety Alerts OFF
Sounds Vibrate on Ring ON
Sounds Vibrate on Silent ON
Sounds Ringer and Alerts Sound Level 50%
Sounds Change with Buttons OFF
Sounds Keyboard Clicks OFF
Do Not Disturb Do Not Disturb OFF
Do Not Disturb Scheduled OFF
Do Not Disturb Activate Manually
General Software Update Automatic Updates OFF
General Handoff OFF
General Background App Refresh ON
General Date & Time 24-Hour Time Your preference
General Keyboards Enable Dictation ON
Display & Brightness Auto-Lock 1 Minute
Battery Low Power Mode OFF
Privacy Location Services Your preference
Passwords & Accounts Website & App Passwords 0
Passwords & Accounts AutoFill Passwords OFF
Voalte One Allow Contacts ON
Voalte One Allow Microphone ON
Voalte One Allow Camera ON
Voalte One Siri & Search Siri & Suggestions ON
Voalte One Siri & Search Allow on Lock Screen ON
Voalte One Background App Refresh ON