About Smart Hub Services

Created: Modified: Knowledge Base

When used with certain “smart” enterprise USB hubs, GroundControl 3.3 and later can provide enhanced detail such as port number and charging rate. Some models also allow for LED control, to show successful or failed deployments, for example.

To enable Smart Hub features, use Admin > Launchpads.

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The smart hub features will be enabled when you next start the Launchpad app.

 Compatible Hubs
Product NameManufacturerPortsHost ConnectionDisplay Port NumberDisplay Charging RateLED Feedback
ThunderSync16Cambrionix (Datamation in the U.S.)16Thunderbolt
UniDockDatamation16USB
DS-SC-U16Datamation16USB
DS-SC-U8Datamation8USB

Certain Datamation cabinets and carts use the same components as the above, and GroundControl will provide the same information.

Port Number

When available, GroundControl can display the port number for each device plugged into a hub.

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If a Launchpad detects multiple smart hubs, then it will assign each a letter. Ports will be displayed as “A-1”, “A-2”, “B-1”, etc. A hub will be assigned the same identifier consistently, so you may mark the hub if you desire. A future release will allow you to reassign identifiers.

Charging Rate

When available, charging rate in Amps is displayed next to the battery power level. Mouse over the battery indicator to display.

battery-2

This data is refreshed every 10 seconds or so.

LED Feedback

GroundControl will use available LEDs to display pairing, charging, and workflow status information. On some models, the “Blue” LED shows as yellow.

LED ColorLED StateDevice Status
Greenblinking slowlyIdle or successful, and charging
GreensolidIdle or successful, and fully charged
Blue (Yellow)blinking slowlyDeployment in progress
Blue (Yellow)blinking quicklyWaiting for pairing or waiting for recovery mode
RedsolidDeployment failed
Red & Blue (Yellow)AlternatingNot paired or pairing error