GroundControl can now install Enterprise Apps to your devices. One additional step to fully complete installation: your device has to establish trust with the app developer in order for the apps to launch. There are three options to establish trust:
- Use MDM to convert the unmanaged app to a managed app
- Tap on the device to explicitly trust the app developer
- Restore a backup of a previously-trusted device as part of the workflow
Details for each method are below. We will add instructions for additional MDM in the future.
In your AirWatch console click on Apps & Books > Applications > List View > Internal. Click on the pencil icon to edit the app. On the “Details” tab, scroll down and in the section “Make App MDM Managed if User Installed” select “Yes.”
Note that this method trusts the app developer, not just the app. Once the developer has been trusted, all other apps signed by the same developer are implicitly trusted.
- If your devices are running iOS 11, your master device must be running 10.3 or later.
- If your devices are all pre-iOS 11, you may use a master device running iOS 9.3.5 or iOS 10.x
Use the process described immediately above to trust the app developer on your master device. Next, using the instructions in our documentation, create a backup of your master device, and upload the backup to GroundControl.
Once your backup is ready, create a workflow that (a) restores the backup and (b) installs the enterprise apps.
- The device must confirm a valid app provisioning with Apple, so the device must have a WiFi or cellular network connection.
- WiFi sometimes takes several minutes to obtain an IP address, during which time the app installation may fail. Splitting the deployment into two parts — first WiFi then app installs — may help with this issue.
- Remember that iOS devices actually trust the app developer, not the specific app. So this method effectively trusts all apps signed by the same developer.