NOTE: This article applies to iOS devices only. What is Enterprise Password AutoFill? Check Out is integrated with Imprivata Enterprise Access Management (formerly Imprivata OneSign) to support Password AutoFill for iOS applications and websites. After checking out an iOS device to a user, the system makes a user’s credentials available to them when needed through Apple’s Enterprise Password AutoFill framework. … Read More

Apple Mobile Device is the driver installed on every Windows PC that allows Windows to recognize iOS devices. Like almost all software, the driver is periodically updated. Imprivata Support may ask you to report the condition and version of the Apple Mobile Device driver on your PC. Finding driver warnings Connect an iOS device to your PC. Open the Device … Read More

This page is intended for software developers for iOS devices,and is a companion to iOS App Logout via Universal Link Callback. Introduction Password AutoFill is a powerful way to reduce password fatigue on dedicated devices. Password AutoFill also works on shared devices when using an appropriate third party password manager. Although usually used to link website passwords to app passwords, ... Read More

GroundControl no longer supports Windows 8, this article is historic information for reference only. You many need to modify your TLS settings in Internet Explorer on Windows 8 PCs if you are: Unable to register a Launchpad due to SSL registration errors Experiencing issues reaching www.groundctl.com from your web browser To enable TLS 1.2 via Interner Explorer: Navigate to Tools … Read More

This page is intended for iOS software developers and is a companion to About Password AutoFill. Introduction Imprivata has created this standard building x-callback-url on top of Apple’s standard Universal Links. Implemented properly, this will enable a standard and centralized logout functionality for shared devices, without prompts interrupting the automation. About Universal Links: You can connect to content deep inside ... Read More

An increasing number of hospitals are finding value providing iPads for inpatient use. During the current COVID-19 pandemic, many hospitals are severely limiting visitors. To communicate with their loved ones, iPads can be provided for email, messaging, video conference, and Wi-Fi calling. The same devices can be used for education and entertainment. These devices are most useful to patients if … Read More

Troubleshooting MobileDevice If your PC is having issues recognizing devices or the Launchpad will not start up, try the following: Uninstall all Apple support components from Programs & Features, and iTunes, if installed. Reinstall MobileDevice using the instructions above. There is a known issue on Windows that may cause devices not to appear as connected on Windows. See this support … Read More

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When you are enforcing passcodes in your organization and using Mobile Access Management, there are some considerations to keep in mind, especially when using Check Out Workflows. Unfortunately, Mobile Access Management cannot automatically connect to passcode-locked devices or clear the device’s passcode. When devices are connected to Mobile Access Management but are simply unlocked, without clearing the passcode, Mobile Access … Read More