Locker Heartbeat

Created: Modified: Documentation

This feature prioritizes check out for devices that continuously report healthy Locker app function. This reduces Check Out failures, often characterized as ‘Device did not unlock’. There are several scenarios that can lead to a missing heartbeat such as loss of device network connectivity, the screen being manually locked by repeated presses of the power button, Locker app removed, Locker … Read More

West-Com MobileCare

Created: Documentation

West-Com MobileCare/MobileCare™/West-Com Nurse Call Systems versions 3.2.2 are integrated with GroundControl. Sign in West-Com MobileCare uses Apple Enterprise Password Autofill to sign users into the application. Sign out GroundControl can sign out of an open MobileConnect session at device check in. When creating a device check in Workflow, select West-Com MobileConnect from the dropdown menu within GroundControl.

VirtuSense VSTOne and VSTAlert

Created: Modified: Documentation

VirtuSense VSTOne on the App Store (apple.com) version 2.1.3 and VSTAlert on the App Store (apple.com) version 3.3.3 are integrated with GroundControl. Sign in VirtuSense uses Apple Enterprise Password Autofill to sign users into the application. Sign out GroundControl can sign out of an open VirtuSense session at device check in. When creating a device check in Workflow, select VirtuSense from the dropdown menu … Read More

Enroll Badges in Imprivata Enterprise Access Management on Device Checkout

Created: Modified: Checkout, Documentation

Applies to iOS and Android devices. The integration with Imprivata Enterprise Access Management (formerly Imprivata OneSign) enables users to enroll new proximity badges when checking out devices from Mobile Access Management Launchpads. Using the Locker app (iOS and Android), users can enroll a new badge, manually authenticate and register the badge, and enroll their Imprivata PIN without being required to tap into an EAM desktop workstation. … Read More

MDM Integration: SOTI MobiControl

Created: Modified: Documentation

NOTE: Applies to Android devices only. Mobile Access Management supports MDM integration with SOTI MobiControl. Android Requirements The Imprivata Locker Android app must be granted Lock Task permissions in the MDM. In SOTI, this is lockdown mode. The Locker app must be added to the allowlist in your MDM. Locker App Registration The integration of Mobile Access Management with SOTI MobiControl requires … Read More

Register with Cisco ISE

Created: Modified: Workflow Actions

NOTE: The Workflow actions available to you depend on the Workflow model you select, the MDM system you use, and the OS of your devices. The Register with Cisco ISE Workflow action is supported in DEP, non-DEP, Android, and Over the Air (OTA) Workflows. Requirements The minimum API user permissions are External RESTful Services Admin REST services must be enabled … Read More

Authenticate to Microsoft Apps on Android Devices

Created: Modified: Documentation

NOTE: This topic applies to Android devices. To configure authentication to Microsoft apps on iOS devices, see this article. Imprivata Mobile Access Management integrates with Microsoft for automatic sign in and sign out. Automatic sign-in. Automatic sign-out: Cleanly close all apps supporting the Microsoft Authentication Library (MSAL) and shared device mode. These benefits save significant time for your workers each day, … Read More

Configure Locker Android App and Intune Managed Home Screen

Created: Modified: Documentation

Use Microsoft Intune to deploy the Imprivata Locker Android app with the Managed Home Screen (MHS). Deploying the Imprivata Locker Android app with Intune’s Managed Home Screen (MHS) is supported only on corporate-owned, dedicated devices. It is not supported on corporate-owned, fully managed devices. NOTE: For detailed information on configuring Microsoft Intune policies, profiles, and groups, see the Microsoft Intune … Read More

Assign DEP Profile using Microsoft Intune API

Created: Modified: Documentation

When using the Microsoft Intune MDM with API integration, you can assign devices to a DEP profile. The Workflow action Perform MDM Command dialog includes a new option to Assign DEP profile for Microsoft Intune. In the Perform MDM Command dialog, select Intune. In the Pre-Enrollment Actions section, select Assign DEP Profile and then select a DEP profile from the drop-down list. If … Read More

Add Locker Custom Options

Created: Modified: Documentation

NOTE: This article applies to the Locker app (iOS) and Locker app (Android). Administrators are able to add Locker Custom Options to their Workflows, unlocking additional functionality when deploying devices. These may be provided by Imprivata Support to tune behavior. For more information, contact support@imprivata.com. When Custom Options are set, they override what is set in AppConfig. When Custom Options are not set, the values … Read More