Documentation – Page 4 of 14 – Mobile Access Management

Implementation, Maintenance, and Best Practices — Maintenance

Created: September 4, 2024Modified: April 16, 2025Implementation Guide

Consider the following best practices for maintaining your Imprivata Mobile Access Management (formerly GroundControl) environment over time. Non-production Environment for Testing All Imprivata customers have access to a no-fee user acceptance test (UAT) environment for non-production testing of pre-release versions. Maintaining a UAT environment can ensure a stable production environment. To obtain access to our early release UAT environment, customers can open a ticket at support.imprivata.com. … Read More

Configure an Emergency Unlock PIN

Created: August 15, 2024Modified: April 9, 2025Documentation

What happens when someone accidentally unplugged a cable, or the network is offline? At some point you may need to unlock a device when Mobile Access Management (MAM) is not available. The Imprivata Locker app includes a feature to unlock phones in case of emergencies. BEST PRACTICE: While Emergency Unlock PIN is an optional feature and is not a requirement, … Read More

ModMed gKiosk

Created: July 29, 2024Modified: August 27, 2024Documentation

ModMed’s ‘gKiosk’ (gKiosk on the App Store (apple.com)) is integrated with Mobile Access Management for iOS. Sign In gKiosk uses Apple Enterprise Password Autofill to sign users into the application. Profile Sign Out Mobile Access Management can sign out of an open ModMed gKiosk session at device check in automatically by force-quitting the application. There is no need to configure MAM … Read More

Vocera Collaboration Suite

Created: June 24, 2024Documentation

Vocera Collaboration Suite (Vocera Collaboration Suite on the App Store (apple.com)) is integrated with Mobile Access Management for iOS. Sign In VCS uses Apple Enterprise Password Autofill to sign users into the application. Profile … Read More

Doximity Amion

Created: June 6, 2024Documentation

Doximity Amion (Amion – Clinician Scheduling on the App Store (apple.com)) version 8.27.0 is integrated with GroundControl for iOS. Sign In Doximity Amion uses Apple Enterprise Password Autofill to sign users into the application. Profile Sign Out GroundControl can sign out of an open Amion session at device check in. Select Doximity Amion from the dropdown menu in GroundControl or manually add a … Read More

Documentation Updates

Created: May 23, 2024Modified: June 25, 2025Documentation

The following feature documentation was recently updated in Imprivata Mobile Access Management. 7.0 6.7

Automatically Launch Apps after Checkout – Android

Created: April 29, 2024Modified: June 9, 2025Documentation

Applies to Android devices. Administrators are able to add Locker Custom Options to their Workflows to automatically launch an app after device checkout. Locker Custom Options are applied after the device is next checked in, when the device is locked and not actively performing any actions. Prerequisites Take note of the following prerequisites: Requires that your organization be enabled for … Read More

Interlace Health Go

Created: February 21, 2024Modified: June 6, 2024Documentation

Interlace Health Go (Interlace Health Go on the App Store) version 2.2.0 is integrated with GroundControl. Sign In Interlace Health Go uses Apple Enterprise Password Autofill to sign users into the application. Profile Sign Out GroundControl can sign out of an open Interlace Health Go session at device check in. Select Interlace Health Go from the dropdown menu within GroundControl.

Mobile Heartbeat MH-Cure on iOS

Created: January 29, 2024Modified: January 9, 2025Documentation

Applies to iOS devices only. For information on Mobile Heartbeat MH-Cure for Android devices, see this article. Mobile Heartbeat MH-Cure (Mobile Heartbeat LLC Apps on the App Store (apple.com)) is integrated with Mobile Access Management for iOS. Sign In MH-Cure uses Apple Enterprise Password Autofill to sign users into the application. Profile … Read More

Mobile Heartbeat Banyan

Created: January 29, 2024Modified: June 6, 2024Documentation

Mobile Heartbeat Banyan (Banyan by Mobile Heartbeat on the App Store (apple.com)) version 2024.1.17.792 is integrated with GroundControl. Sign In Banyan uses Apple Enterprise Password Autofill to sign users into the application. Profile … Read More

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