Locker Android Quick Start Guide

Created: Modified: Documentation

Imprivata Mobile Access Management supports Android mobile devices. Customers can benefit from the power of the MAM platform to help manage their fleet for devices. New and existing customers can utilize the identity and asset management features of MAM, all in one console. The familiar tap and go workflows allow users to check out Android devices.  This document will guide you through … Read More

Epic Apps and Mobile Access Management

Created: Modified: Documentation

Mobile Access Management integrates with Epic apps, including Epic Rover, for simplified login and logout of users on shared devices. Epic is a registered trademark of Epic Systems Corporation. Configure Epic Rover for Password Autofill  Applies to iOS devices only. The Imprivata Locker app allows users to easily check out a device, quickly access Rover with Password AutoFill, then have their data securely removed during check in. Users can set a … Read More

Integrate with Cisco ISE

Created: Modified: Documentation

NOTE: This article applies to Android and iOS devices. Mobile Access Management supports the integration with Cisco Identity Services Engine (ISE) to pre-register iOS and Android devices for Wi-Fi. Mobile Access Management integrates with Cisco ISE to allow administrators to automate allow-listing mobile devices for secure Wi-Fi networks. Mobile Access Management can add device MAC addresses to an ISE device group … Read More

Basic Check Out Workflow – Android

Created: Modified: Checkout

NOTE: This topic applies to Android Workflows. For iOS Workflows, see this article. You will need to create two Workflows for Android devices: Check Out and Return. Check Out This Workflow will unlock the device after a successful badge tap. When the Workflow is run, the attribute “[Device User]” will have the username of the person checking out the device. … Read More

Device Home

Created: Modified: Documentation

Mobile Access Management enables every mobile device to have an optional ‘Device Home’ Attribute that you can use to designate a location the device is expected to connect to. For example, you may expect a device to only be periodically returned to the same Launchpad or a group of Launchpads. When a device is returned to a Launchpad other than … Read More

Update Smart Hub Firmware

Created: Modified: Documentation

Mobile Access Management supports updating the following firmware: Cambrionix Firmware for Datamation Products The supported file format for Cambrionix firmware is .enfir. As of March 2025, Imprivata supports the Datamation firmware version 1.89.3. Bretford Firmware Currently there are two base models of Bretford hubs, each with different firmware versions that are only compatible with that particular hub. PowerSync Pro Gen 2.5 … Read More

Recommendations for Check In

Created: Modified: Checkout

NOTE: This article applies to iOS devices. To ensure reliable check out, your devices must check in reliably. This page is intended to document Imprivata’s recommendations for a reliable check in experience. Recommendations and Considerations Imprivata no longer recommends launching com.apple.Preferences. Additionally, we want to discourage users from opening Settings, usually. If you are hiding com.apple.webapp, ensure that you are … Read More

Check In Device Actions

Created: Modified: Checkout

NOTE: The options available for Check In Device actions depend on the platform of your devices – iOS or Android. Mobile Access Management supports logout of several commonly used apps, including Epic Rover. As support for new apps is added, MAM also allows customers to add their own custom integrations. Imprivata maintains a list of apps supporting Mobile Access Management. Epic is … Read More

Schedule an Automation Rule

Created: Modified: Documentation

Scheduled Workflows allow you to run Workflows on an ad-hoc basis, or on a daily, weekly and monthly cadence to connected devices. This is useful if you want to schedule iOS updates, a process that reboots devices on a regular basis to fix minor issues, and much more. Considerations Some things to consider: Scheduled rules do not queue up if … Read More

MDM Integration: Jamf Pro

Created: Modified: Documentation

Applies to iOS only. Imprivata GroundControl is integrated with Jamf Pro. The instructions below describe how to set up GroundControl to use Jamf Pro APIs. Optionally, you may add an Enrollment Profile for touch-free enrollments of non-DEP devices. API Integration Jamf Pro API Integration is recommended for both DEP and non-DEP enrollments. API integration adds additional features to customize your … Read More