SOTI Clear Passcode

Created: Documentation

NOTE: Applies to Android devices only. To support clearing passcodes in SOTI, before initiating a password reset, ensure the caller’s identity through the script add_allowed_apps. It must be granted the access to the agent’s content provider. This is done by sending the add_allowed_apps script from the SOTI console. Prerequisites Set up SOTI as your MDM by following the steps in … Read More

iOS Express Checkout

Created: Modified: Documentation

Applies to iOS devices only. Express Checkout for iOS is a pre-configured workflow model designed specifically for simplicity and speed. The feature is designed to check out a device in under two seconds, so your clinicians can get their devices fast and focus on taking care of patients. The iOS Express Checkout workflow model is pre-configured to: Suppress the blue … Read More

Launchpad Display for End-users

Created: Modified: Checkout

This feature allows for the Launchpad app to display improved guidance to your end users on a small screen attached to the Smart Hub. This feature allows you to switch the Launchpad app’s display from the default admin display (similar to the Launchpad Details page) to a user-friendly display focused on checking out and checking in their devices. This feature … Read More

Aiva Assistant

Created: Modified: Documentation

Aiva Assistant v1.3.0 is integrated with Mobile Access Management for iOS. Sign In Aiva Assistant uses SAML to sign users into the application. Aiva Assistant must be configured by Aiva to open a third party IdP/sign in page. End users will not have to enter their credentials manually as long as this sign in page supports Apple Enterprise Autofill. End … Read More

Activity

Created: Modified: Documentation

The Activity tab displays a log of current and past deployments, everywhere within your organization. The badge on the activity tab shows the number of device deployments in progress and is visible wherever you are on the site. Deployments in Progress While deployments are in progress, the status column updates dynamically. To view additional deployment details, click a row. General … Read More

Create & Edit Workflows

Created: Modified: Documentation

IMPORTANT: The Workflow actions available to you depend on the Workflow model you select, the MDM system you use, and the OS of your devices. To create a new Workflow, navigate to the Workflows tab and click New Workflow. From this page, you can also organize your Workflows by creating folders. Workflow Models There are five types of Workflow Models: … Read More

Configure a Default Domain

Created: Modified: Documentation

Applies to iOS and Android devices. Designate a default domain so the end user does not always have to choose from the domain drop-down list before authenticating. Behavior During checkout, the user is prompted to enter credentials for the default domain. On the device, the user is still able to manually change their domain from the default domain to another … Read More

Manage Launchpad Registration Tokens for Mass Deployment

Created: Documentation

Manage the registration tokens generated for Launchpad mass deployment. For more information, see Install and Register Launchpads. Deleting a token means that it can no longer be used to register new Launchpads. Launchpads already registered with this token are not affected. Generate a new token by downloading a new mass deployment installer from the Launchpads page. The page displays a list … Read More

British National Formulary on Android

Created: Documentation

British National Formulary v3.1.98 is qualified to work with Mobile Access Management for Android. Sign In and Sign Out BNF uses Imprivata Accessibility tools to pass the Imprivata user to the BNF app.  application. Imprivata ensures logout via clearing data between users. Profile

TigerConnect on iOS

Created: Modified: Documentation

TigerConnect v9.12.58 and later is integrated with Mobile Access Management for iOS. TigerConnect’s system requirements are posted here: Supported Devices & System Requirements. Sign In TigerConnect uses Apple Enterprise Password Autofill to sign users into the application. Profile Sign Out MAM can sign out of an open TigerConnect session at device check in using a Universal Link Callback. Select TigerConnect from the dropdown menu … Read More