TigerConnect on Android

Created: Modified: Documentation

TigerConnect v9.12.17 and later is integrated with Mobile Access Management for Android. TigerConnect’s system requirements are posted here: Supported Devices & System Requirements. Sign In and Sign Out TigerConnect uses the Imprivata SDK to pass the Imprivata user to the TigerConnect application. Profile

MDM Integration: Omnissa Workspace ONE — Android

Created: Modified: Documentation

NOTE: This topic applies to Android devices and Omnissa Workspace ONE (formerly VMware Workspace ONE). For iOS devices and Omnissa Workspace ONE, see MDM Integration: Omnissa Workspace ONE – iOS Mobile Access Management has deep integration with Omnissa Workspace ONE. The instructions below describe how to set up Mobile Access Management to use Workspace ONE APIs. API Integration API integration … Read More

Mobile Heartbeat MH-Cure for Android

Created: Modified: Documentation

For Android devices. For information on Mobile Heartbeat MH-Cure on iOS devices, see this article. Mobile Heartbeat MH-Cure v22.1.4 or later is integrated with Mobile Access Management for Android. Mobile Heartbeat uses the Imprivata SDK to sign in and out of the MH-Cure application on Android devices. NOTE: The Imprivata Profile will require the Package name from your Mobile Heartbeat … Read More

Navenio ILS on Android

Created: Modified: Documentation

Navenio’s Intelligent Location Solution (ILS) v5.0.15 is integrated with Mobile Access Management for Android. Sign in Navenio uses the Imprivata SDK to pass the Imprivata user to the Navenio ILS application. Profile Sign Out Navenio ILS uses the Imprivata SDK to ensure that when the Imprivata user is logged out of the device or uses guest mode, they are no … Read More

Configure Enterprise Password AutoFill on iOS Devices

Created: Modified: Checkout

NOTE: This article applies to iOS devices only. After you’ve set up, tested and automated your check out workflows and also validated your environment supports Password AutoFill, you’re ready to get started. Password AutoFill is available only when Admin > Check Out > Identity Provider is set to Imprivata Enterprise Access Management. iOS Keychain is Disabled Beginning with 7.0, when … Read More

Implementation, Maintenance, and Best Practices — Dashboard

Created: Modified: Implementation Guide

Ensure your enterprise has a team responsible for reviewing the MAM Dashboard to identify Launchpads and devices that require investigation. For more information, see Dashboard. Launchpad Health Use the Launchpad Health section of the Dashboard to ensure all Launchpads are in a healthy status. This gives a real time snapshot of Launchpad health, including areas of improvement. Ensure that all Launchpad tiles are … Read More

Implementation, Maintenance, and Best Practices – Deployment

Created: Implementation Guide

Each time your organization deploys Imprivata Mobile Access Management Check Out to a new department, the methodology with tasks should be utilized to ensure success. Communicate with end users during each step along the way. Perform Your Department Preparation Walkthroughs The physical location of the MAM solution in each department is important. Ahead of each rollout, perform walkthroughs to identify the following: Departments that … Read More

Implementation, Maintenance, and Best Practices — Configuration & Validation

Created: Modified: Implementation Guide

Implement the following best practices to improve the interaction of end users and their devices. Settings The following best practices pertain to configuring settings in the MAM console for various features and functionality. Check Out Consider the following best practices when implementing device Check Out Workflows: Device Passcodes Imprivata recommends that you use devices passcodes to secure the devices, and that you set … Read More

Implementation, Maintenance, and Best Practices – Introduction

Created: Modified: Implementation Guide

Purpose Imprivata Mobile Access Management (formerly Imprivata GroundControl) Check Out is Imprivata’s tool for shared device accountability, management, and login acceleration. Based on years of experience, this topic is intended to help our customers successfully roll out and maintain Mobile Access Management (MAM) for daily use at hundreds of locations. Imprivata does this by setting expectations, identifying needed resources — both hardware and human — and documenting … Read More

Implementation, Maintenance, and Best Practices – Components

Created: Modified: Implementation Guide

NOTE: Use the information in this guide in conjunction with the system requirements. The Imprivata Mobile Access Management (formerly GroundControl) solution integrates multiple first-party and related components: MAM Console your MDM system Imprivata Enterprise Access Management (Imprivata OneSign) MAM Launchpad on Mac or Windows computer Smart Hubs proximity card readers iOS and Android devices the Imprivata Locker app for iOS and Android Wi-Fi and network MAM Console Imprivata … Read More