Checked-out devices that aren’t returned by a certain date can become overdue and notify you or the user that a device hasn’t been returned yet. Enable Overdue Devices To enable the Overdue Devices feature: Navigate to Admin > Check Out and turn on the Overdue Devices setting. In the Overdue Devices dialog, enter the number of Hours and Minutes since … Read More

Mobile Access Management usually hides devices as soon as they are unplugged. But you may wish to have an easy way to list checked out devices, in order to identify the users at any given moment. MAM allows the display of checked out devices in three ways: In the MAM Admin console, within the Launchpad detail. In the Launchpad display. … Read More

Like Mobile Access Management, Omnissa Workspace ONE (formerly VMware Workspace ONE) includes features for shared device checkout. This article explains how to link MAM with Workspace ONE, so that the checkout features are synchronized between the two systems. Once linked, a checkout in MAM — via a proximity badge tap, for example — assigns the device to the user in … Read More

Mobile Access Management keeps a history of which user checked out the device at which time. Mobile Access Management also records when the user returned the device. The device does not need to be connected to a Launchpad to view this activity. To view the history: In the MAM admin console, click on the Devices tab. Search for the device … Read More

Mobile Access Management includes a simple web app simulating a Pinpad for authentication. IMPORTANT: Obviously this system is not secure and should never be used in production. We encourage you to browse the source code for the web app. It’s a good demonstration for using OAuth to authenticate against Mobile Access Management, and for using the Mobile Access Management APIs … Read More

Imprivata Mobile Access Management supports USB-connected proximity card readers manufactured by rf IDEAS, which is the most common reader on the market. Many brands resell the rf IDEAS reader, including Imprivata.   Supported Readers For more information on supported proximity card readers, see the system requirements. Enabling Support for Proximity Badge Readers To enable support for proximity badge readers: In … Read More

You’ll need to set up two automation rules. The first rule handles devices that are being Checked Out: You may customize this rule with additional conditions based on the complexity of your Workflows and environment. 2. The second automation rule handles the Return when devices are returned to the Launchpad. The condition will Return only devices that are already checked out as … Read More

NOTE: This topic applies to iOS Workflows. For Android Workflows, see this article. This article describes an example of a basic iOS device Check Out Workflow. You’ll need to create three Workflows for iOS devices: Device Prep, Check Out, and Return. Device Prep As part of Device Prep, you will perform the basic provisioning of the device. At a minimum, … Read More

Before using your own ID cards and directory, Imprivata recommends that you get started with a simple system built into Mobile Access Management. Mobile Access Management provides a hosted user directory for evaluation, and a simple “Pinpad” web application. With these two systems, you can create users (real or imaginary) and assign each a PIN. This PIN will be used … Read More

Mobile Access Management (MAM) locks devices using the Imprivata Locker app, available for iOS and Android devices. AppConfig Options Like any well-mannered app, Imprivata Locker supports AppConfig. Next: Basic Check Out Workflow – iOS Basic Check Out Workflow – Android