Wait for App Installation

Created: Modified: Workflow Actions

NOTE: The workflow actions available to you depend on the Workflow model you select, the MDM system you use, and the OS of your devices. At the end of a deployment, Mobile Access Management can wait for a specified app to be installed on a device. This action applies to pre-installed apps, Enterprise Apps and ones downloaded via MDM. If the app … Read More

Launchpad Monitoring

Created: Modified: Documentation

Launchpad Monitoring is designed to help keep your Launchpads running 24 x 7 and minimize interruptions. When Launchpad Monitoring is enabled, Mobile Access Management will notify you when: A Launchpad goes offline A supported USB Smart Hub goes offline All devices are disconnected There are 10 failures or more within an hour Monitored Launchpads disconnect. When reconnecting, any applicable automation … Read More

Check Out with Workspace ONE

Created: Modified: Checkout

Like Mobile Access Management, Omnissa Workspace ONE (formerly VMware Workspace ONE) includes features for shared device checkout. This article explains how to link MAM with Workspace ONE, so that the checkout features are synchronized between the two systems. Once linked, a checkout in MAM — via a proximity badge tap, for example — assigns the device to the user in … Read More

View a Device’s Checkout History

Created: Modified: Checkout

Mobile Access Management keeps a history of which user checked out the device at which time. Mobile Access Management also records when the user returned the device. The device does not need to be connected to a Launchpad to view this activity. To view the history: In the MAM admin console, click on the Devices tab. Search for the device … Read More

Workflow Actions

Created: Modified: Workflow Actions

Use the menus at left to browse the available workflow actions. NOTE: The Workflow actions available to you depend on the Workflow model you select, the MDM system you use, and the OS of your devices.

Set up the Pinpad App

Created: Modified: Checkout

Mobile Access Management includes a simple web app simulating a Pinpad for authentication. IMPORTANT: Obviously this system is not secure and should never be used in production. We encourage you to browse the source code for the web app. It’s a good demonstration for using OAuth to authenticate against Mobile Access Management, and for using the Mobile Access Management APIs … Read More

Integrate Proximity Card Readers

Created: Modified: Checkout

Imprivata Mobile Access Management supports USB-connected proximity card readers manufactured by rf IDEAS, which is the most common reader on the market. Many brands resell the rf IDEAS reader, including Imprivata.   Supported Readers For more information on supported proximity card readers, see the system requirements. Enabling Support for Proximity Badge Readers To enable support for proximity badge readers: In … Read More

Automating Checkout

Created: Modified: Checkout

You’ll need to set up two automation rules. The first rule handles devices that are being Checked Out: You may customize this rule with additional conditions based on the complexity of your Workflows and environment. 2. The second automation rule handles the Return when devices are returned to the Launchpad. The condition will Return only devices that are already checked out as … Read More

Basic Check Out Workflow – iOS

Created: Modified: Checkout

NOTE: This topic applies to iOS Workflows. For Android Workflows, see this article. This article describes an example of a basic iOS device Check Out Workflow. You’ll need to create three Workflows for iOS devices: Device Prep, Check Out, and Return. Device Prep As part of Device Prep, you will perform the basic provisioning of the device. At a minimum, … Read More

Simple Checkout Auth

Created: Modified: Checkout

Before using your own ID cards and directory, Imprivata recommends that you get started with a simple system built into Mobile Access Management. Mobile Access Management provides a hosted user directory for evaluation, and a simple “Pinpad” web application. With these two systems, you can create users (real or imaginary) and assign each a PIN. This PIN will be used … Read More