Ensure your enterprise has a team responsible for reviewing the MAM Dashboard to identify Launchpads and devices that require investigation. For more information, see Dashboard. Launchpad Health Use the Launchpad Health section of the Dashboard to ensure all Launchpads are in a healthy status. This gives a real time snapshot of Launchpad health, including areas of improvement. Ensure that all Launchpad tiles are … Read More

Each time your organization deploys Imprivata Mobile Access Management Check Out to a new department, the methodology with tasks should be utilized to ensure success. Communicate with end users during each step along the way. Perform Your Department Preparation Walkthroughs The physical location of the MAM solution in each department is important. Ahead of each rollout, perform walkthroughs to identify the following: Departments that … Read More

Implement the following best practices to improve the interaction of end users and their devices. Settings The following best practices pertain to configuring settings in the MAM console for various features and functionality. Check Out Consider the following best practices when implementing device Check Out Workflows: Device Passcodes Imprivata recommends that you use devices passcodes to secure the devices, and that you set … Read More

Purpose Imprivata Mobile Access Management (formerly Imprivata GroundControl) Check Out is Imprivata’s tool for shared device accountability, management, and login acceleration. Based on years of experience, this topic is intended to help our customers successfully roll out and maintain Mobile Access Management (MAM) for daily use at hundreds of locations. Imprivata does this by setting expectations, identifying needed resources — both hardware and human — and documenting … Read More

NOTE: Use the information in this guide in conjunction with the system requirements. The Imprivata Mobile Access Management (formerly GroundControl) solution integrates multiple first-party and related components: MAM Console your MDM system Imprivata Enterprise Access Management (Imprivata OneSign) MAM Launchpad on Mac or Windows computer Smart Hubs proximity card readers iOS and Android devices the Imprivata Locker app for iOS and Android Wi-Fi and network MAM Console Imprivata … Read More

Consider the following best practices for maintaining your Imprivata Mobile Access Management (formerly GroundControl) environment over time. Non-production Environment for Testing All Imprivata customers have access to a no-fee user acceptance test (UAT) environment for non-production testing of pre-release versions. Maintaining a UAT environment can ensure a stable production environment. To obtain access to our early release UAT environment, customers can open a ticket at support.imprivata.com. … Read More