Implementation, Maintenance, and Best Practices — User Experience

Created: Modified: Implementation Guide

Implement the following best practices to improve the interaction of end users and their devices. Check Out Consider the following best practices when implementing device check out Workflows: Device Passcodes Imprivata recommends that you use devices passcodes to secure the devices, and that you set device passcodes to four (4) digits. For more information, see Clearing Passcodes. Display the User’s … Read More

Implementation, Maintenance, and Best Practices – Components

Created: Modified: Implementation Guide

NOTE: Use the information in this guide in conjunction with the system requirements. The Imprivata Mobile Access Management (formerly GroundControl) solution integrates multiple first-party and related components: MAM Console your MDM system Imprivata OneSign MAM Launchpad Mac or Windows computer smart USB hubs proximity card readers iOS and Android devices the Imprivata Locker app (iOS and Android) Wi-Fi and network  MAM Console Imprivata … Read More

Implementation, Maintenance, and Best Practices — Maintenance

Created: Modified: Implementation Guide

Consider the following best practices for maintaining your Imprivata Mobile Access Management (formerly GroundControl) environment over time. Non-production Environment for Testing All Imprivata customers have access to a no-fee user acceptance test (UAT) environment for non-production testing of pre-release versions. Maintaining a UAT environment can ensure a stable production environment. For access, contact Imprivata support. Launchpad Maintenance Launchpad Software Updates To ensure a healthy environment, the best … Read More

Implementation, Maintenance, and Best Practices – Introduction

Created: Modified: Implementation Guide

Purpose Imprivata Mobile Access Management (formerly Imprivata GroundControl) Check Out is Imprivata’s tool for shared device accountability, management, and login acceleration. Based on years of experience, this topic is intended to help our customers successfully roll out and maintain Mobile Access Management (MAM) for daily use at hundreds of locations. Imprivata does this by setting expectations, identifying needed resources — both hardware and human — and documenting … Read More