NOTE: The Workflow actions available to you depend on the Workflow model you select, the MDM system you use, and the OS of your devices. The Restore from Backup action allows you to upload an iOS backup created from Apple Devices, iTunes, or Configurator to Mobile Access Management, which can be used to further customize your devices. Feature Availability ⚠️ … Read More
NOTE: The workflow actions available to you depend on the Workflow model you select, the MDM system you use, and the OS of your devices. Erase, when added to a Workflow and deployed to a device, will erase devices to factory defaults. This is one of the most important actions within Mobile Access Management. The erase feature only erases devices that … Read More
This document covers Ivanti Neuron (formerly MobileIron Cloud). For Ivanti Endpoint Manager Mobile (formerly MobileIron Core), see this article. GroundControl can enroll your devices touch-free. Devices are assigned to anonymous users, but may then be re-assigned to your users. Here’s how to get started with device enrollment: Download the Enrollment Profile For non DEP devices, you’ll need to export the MDM profile that connects … Read More
This document covers Ivanti Endpoint Manager Mobile (formerly MobileIron Core). For Ivanti Neuron (MobileIron Cloud), see this article. Enrollment Only GroundControl can enroll devices touch-free. Devices are assigned to anonymous users, but may then be re-assigned to Active Directory users. To export the MDM profile that connects GroundControl to Ivanti Endpoint Manager Mobile: In the Ivanti Endpoint Manager Mobile console, … Read More
NOTE: This topic applies to iOS devices and Omnissa Workspace ONE (formerly VMware Workspace ONE). For Android devices and Omnissa Workspace ONE, see MDM Integration: Omnissa Workspace ONE — Android. Mobile Access Management has deep integration with Omnissa Workspace ONE). The instructions below describe how to set up Mobile Access Management to use Workspace ONE APIs. For iOS devices you … Read More
The Admin section provides Console Admins with the ability to access and configure to key features of Mobile Access Management. The Organization tab shows number of licenses purchased, their start and end dates, plus total of active and available device licenses. The Team tab allows you to manage users, assign roles and reset user passwords. The SAML tab allows you to configure SAML for your … Read More
The Launchpad List allows you to monitor all Launchpads in your organization from a single page. Launchpad List Several columns are displayed for the Launchpad list. Launchpad Name, set by you when registering or changed in Launchpad Options Connected Devices Checked Out Devices, if Check Out is enabled Count of connected Smart Hubs Launchpad Version MobileDevice Version Last Seen or Connected, … Read More
Workflows are collections of settings and assets to deploy to devices. A Workflow may contain several types of actions and can be deployed to a connected device either manually (On-Demand) or automatically (Rule Based, on connect, which can be enabled via the Automation tab). IMPORTANT: The Workflow actions available to you depend on the Workflow model you select, the MDM … Read More
The Workflow details page includes the ability to deploy, clone, or edit a Workflow. See Creating and Editing Workflows and Deployment for additional information. You will also be able to determine whether a Workflow is automated, and access deployment history by clicking on the number of deployments in the History field. If a description was added when the Workflow was created, it … Read More
There are two deployment strategies: Manual and Automatic. Manual Deployments from the Workflow Detail On the Workflow detail page, click Deploy. This is useful especially when testing Workflows for later, wider deployment. Deploy a Workflow to one or more connected Launchpads or devices. Click the arrow next to a Launchpad to reveal the connected devices and click Deploy Workflow. Manual Deployment from the … Read More
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