Mac We’ve found that on newer Mac Launchpads, you may see an issue where not all connected devices via a USB hub are recognized. This is most likely due to the Mac’s default power management settings, which limits the number of USB devices that can be connected at once. To troubleshoot this issue: Log onto you Mac as an Administrator … Read More
This document covers Ivanti Neuron (formerly MobileIron Cloud). For Ivanti Endpoint Manager Mobile (formerly MobileIron Core), see this article. GroundControl can enroll your devices touch-free. Devices are assigned to anonymous users, but may then be re-assigned to your users. Here’s how to get started with device enrollment: Download the Enrollment Profile For non DEP devices, you’ll need to export the MDM profile that connects … Read More
This document covers Ivanti Endpoint Manager Mobile (formerly MobileIron Core). For Ivanti Neuron (MobileIron Cloud), see this article. Enrollment Only GroundControl can enroll devices touch-free. Devices are assigned to anonymous users, but may then be re-assigned to Active Directory users. To export the MDM profile that connects GroundControl to Ivanti Endpoint Manager Mobile: In the Ivanti Endpoint Manager Mobile console, … Read More
NOTE: This topic applies to iOS devices and VMware Workspace ONE. For Android devices and VMware Workspace ONE, see MDM Integration: VMware Workspace ONE — Android. Mobile Access Management has deep integration with VMware Workspace ONE (formerly AirWatch). The instructions below describe how to set up Mobile Access Management to use AirWatch APIs. For iOS devices you may optionally add an … Read More
The Admin section provides Console Admins with the ability to access and configure to key features of GroundControl. The Organization tab shows number of licenses purchased, their start and end dates, plus total of active and available device licenses. The Team tab allows you to manage users, assign roles and reset user passwords. The SAML tab allows you to configure SAML for your organization. The … Read More
Support for custom attributes is available throughout the system for both for Devices and for Launchpads. Create, edit and delete attributes from the Admin > Attributes tab in the MAM admin console: Imprivata has integrated support for custom fields deeply into the system. For example: Upload a spreadsheet to associate “Store ID” with serial numbers. For more information, see Devices. Attributes can be used in … Read More
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