Why does Configurator not recognize a device supervised by GroundControl?

Created: Modified: Knowledge Base

Configurator and GroundControl both use the same mechanism for supervising devices. This mechanism installs a supervision certificate on the device, and a pairing record on the host. But each system prefers to maintain its own list of pairing records. Configurator and iTunes save pairing records in /var/db/lockdown/ GroundControl saves pairing records to ~/Library/Application Support/GroundControl/Pairing Records/ If you have used the same … Read More