GroundControl is software, specifically SaaS. The management console runs in the cloud; the Launchpad client runs on Windows PCs and/or Macs within your network; and the Locker and Self Heal apps, if you opt to use them, run on your shared devices.
The Launchpad app is frequently run on a headless PC-on-a-stick such as Intel Compute Stick, with a USB hub of your choice. For more information see our page on Integrations.
No. 95% of our customers use an MDM with GroundControl. MDM manages devices over the air, and GroundControl manages devices over USB.
GroundControl does more than MDM alone. For starters, Apple ships iOS devices with wireless disabled. At a minimum you need to turn on WiFi, set language and location. GroundControl, on the other hand, removes many of the manual steps, making device management simple.
GroundControl can add management to sounds and brightness, government alerts, location services, server settings, and even Airplane Mode. And through our MDM integrations, we can assign devices to MDM organization groups, to labels, or to specific users.
Yes. GroundControl provides IT administrators with controls to limit access to the handful of staff who should be making changes. Additional roles are available for help desk technicians and mid-level admins. Automation allows for operation even with no admin accounts. All accounts may be tied to your Active Directory system through SAML 2.0.
Apple’s DEP is a godsend for most IT departments. DEP streamlines enrollment, saving time for both IT and the end-user who only completes a few screens to have a fully-configured device.
However, in healthcare, transportation, and hospitality, devices are shared — so there is no single end-user to tap on these screens. The burden falls on busy IT staff to fully provision and update devices, and the process is no longer simple. The challenges faced by organizations to automate, provision and secure thousands of shared-devices anywhere, anytime gave birth to GroundControl.
You still can’t beat a wire for speed and reliability, particularly for large updates. And with GroundControl, since you update while charging, IT admin are guaranteed devices are idle and not in use. Staff will never be interrupted with an over-the-air update again.
Apple ships iOS devices with wireless disabled. At a minimum you need to turn on WiFi, set language and location. GroundControl, on the other hand, allows for a more simplified configuration with less manual steps.
GroundControl also built-in local caching of iOS updates and enterprise apps, saving massive WAN bandwidth.
A Workflow is a “recipe” — a series of actions for your device to perform. The automation “rule” defines when the workflow is executed. Rules trigger the workflow when you device is connected and matches specified criteria.
For a simple example, a workflow can (1) factory erase the device, then (2) enroll it into your MDM. This allows you to reset devices at any time, for good-as-new devices with zero effort.
You can add a USB hub to connect to multiple devices at once. You can also clone this setup to multiple locations, by adding additional Launchpad Windows PCs and Macs, with or without USB hubs. All locations will stay connected and synchronized via the GroundControl cloud.
Tap & Go
Three components of Tap & Go – Locker app, Single Sign-On & Single Sign-Off – can be used separately or together.
The Locker app allows IT administrators to record which user takes which device, for accountability and a layer of security in software. The Locker app is supported by most MDMs. Please see Integrations chart for a list.
Single Sign-On allows for password-less authentication to compatible apps. This feature is currently available only for VMware Workspace ONE. We are working on compatibility with other identity management systems. Please contact us for more information.
Single Sign-Out sends signals to apps to sign-out as the devices are checked back in. This feature requires apps to meet the emerging SharedSSO standard. Please contact us for more information.
Yes. GroundControl works with your current identity management system. Our software requires a simple API to translate the raw badge data to a user. All data is kept local within your network for security.
We try to keep licensing simple and transparent. GroundControl is sold as an annual prepaid SaaS subscription with a base fee plus a tiered fee for the number of devices. Tap & Go is an additional per-device charge.
Public schools are entitled to a 50% discount.
Speak to one of our sales reps, and schedule a demo.